UWP eSimManager download profile fails

mgal 0

Hello,

i am trying to use the eSimManager to mange eSim in Windows 11.
my code is

 var result = await _eSim.DownloadProfileMetadataAsync("MY ESIM PROFILE ACTIVATION CODE");

but i get result of "cardGeneralFailure"

the eSim manament is working as expected when using from Setting UI

Junjie Zhu - MSFT 16,701 Reputation points Microsoft Vendor

2024-07-24T09:34:06.4366667+00:00

Hi @mgal ,

Welcome to Microsoft Q&A!

Is the custom capability Microsoft.eSIMManagement_8wekyb3d8bbwe declared?

Thank you.

mgal 0

yes. sure
this way:

  <uap4:CustomCapability Name="Microsoft.eSIMManagement_8wekyb3d8bbwe"/>

and with this SCCD:

<?xml version="1.0" encoding="utf-8"?>
<CustomCapabilityDescriptor xmlns="http://schemas.microsoft.com/appx/2018/sccd" xmlns:s="http://schemas.microsoft.com/appx/2018/sccd">
	<CustomCapabilities>
		<CustomCapability Name="Microsoft.eSIMManagement_8wekyb3d8bbwe"></CustomCapability>
	</CustomCapabilities>
	<AuthorizedEntities AllowAny="true"/>
	<Catalog>0000</Catalog>
</CustomCapabilityDescriptor>

Junjie Zhu - MSFT 16,701 Reputation points Microsoft Vendor

2024-07-25T09:55:45.3433333+00:00

Hi @mgal ,

For your scenario, I suggest that you might need to open a support ticket for this. Please contact our paid support at MS Support.

You will get 1:1 support on that. Select Developer Tools -> Windows UWP Development -> Windows Universal App Dev -> System Services Development in the support page and you could contact the team. Please kindly note that your support ticket will be free if it is Microsoft's issue.

Thank you.
mgal 0 Reputation points

2024-07-25T10:52:25.39+00:00

Finally, I found the reason for the CardGeneralFailure error.
It was due to the activation string having a heading of LAP.
it was "LAP:REAL_ACTIVATION_STR"
After removing the LAP heading, the issue was resolved
mgal 0 Reputation points

2024-07-25T10:53:36.15+00:00

Finally, I found the reason for the CardGeneralFailure error.
It was due to the activation string having a heading of LAP.
After removing the LAP heading from the Activation string, the issue was resolved.

Thanks
issue can be closed

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UWP eSimManager download profile fails