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How to fix the VM's issue during the boot. failing with the key vault secret saying does not exists

Althaf Hussain Shaik 0 Reputation points
2024-07-23T16:18:00.6833333+00:00

After the Crowdstrike impact downtime, the VM is not booting up. During the booting process the VM is throwing up with an error message "The resource operation completed with terminal provisioning state failed., "keyVaultSecretDOestNotExist, pointing to the keyvault certificate's location.

But during the VM's deployment the certificates only used not in the secrets.

the VM is not starting or stopping due to the Blue screen error. Any suggestions or does anybody else faces this type of issue. ..?

Azure Key Vault
Azure Key Vault
An Azure service that is used to manage and protect cryptographic keys and other secrets used by cloud apps and services.
1,190 questions
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
7,569 questions

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  1. Marilee Turscak-MSFT 36,336 Reputation points Microsoft Employee
    2024-07-23T21:07:53.46+00:00

    Hi @Althaf Hussain Shaik,

    Based on your scenario, it sounds like you could be using key vault for Azure Disk Encryption (ADE). If that is the case, you will need to confirm the object (secret, certificate, key) exist on the Key Vault. You must also confirm the Key Vault is enabled for ADE. Creating and configuring a key vault for Azure Disk Encryption on a Windows VM - Azure Virtual Machines | Microsoft Learn

    If the object (secret, certificate, or key) no longer exist (i.e. permanently deleted) on that Key Vault, you will need to work with the Azure VM teams to review the options to recover the VM.

    Please feel free to reach out to me at the address listed so that I can open the support case for you.

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