Windows 10 PC power off button doesn't work.

Question

In the start menu, the buttons for "Update and shut down", "Shut down", "Update and restart", and "Restart" all do nothing when clicked. My Windows Update tab is also permanently stuck on "Something went wrong", and there is no way for me to update the computer, which would also help some of my other issues. What's going on?

Answer 1

Hi James,

You can try this:

• right-click the startbutton
• select powershell (admin) or terminal (admin)
• at the promt type
• shutdown -r -f -t 0
• (-r (restart) -f (force) -t 0 (wait 0 seconds))

This should restart your device, after the restart try running updates again

hope this helps,