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Bought new Dell laptops. These have windows 11 home installed. Added a new user in the portal. Starting up the new computer, it wants me to sign into windows. When I enter the new user information "******@sry.....onmicrosoft.com, windows rejects that id. Please help.
Hi Gerald,
Looks like you are trying to use professional Entra ID / Azure AD accounts (onmicrosoft.com) to log on to the device, Windows Home works with personal Microsoft accounts (hotmail/live id)
To enable Entra Join to your onmicrosoft.com tenant and log on with your accounts Windows Professional is required.
Getting an upgrade license to pro for the devices will give you the best result in this case
hope this helps,
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Hello,
Thank you for posting in Q&A forum.
As mentioned above, when you try to log in to Windows 11 Home with a professional account or Azure AD account, this is not supported and it is recommended to upgrade to Windows Professional. To upgrade to Windows Professional, you can follow the steps below:
1.Select Start > Settings > System > Activation.
2.Under Upgrade your edition of Windows, select Open Store
3.Make sure you’re signed in with your Microsoft account to purchase Windows 11 Pro
4.After you confirm your purchase, you’ll be prompted to install Windows 11 Pro and restart your PC. You’ll then be running Windows 11 Pro.
For more detailed steps please refer to the following link: Upgrade Windows Home to Windows Pro - Microsoft Support
I hope the information above is helpful.
Best Regards,
Yanhong Liu
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Hi,
We haven’t heard from you for a couple of days. Please let me know if there is anything that I can help here.
Please don't forget to Accept as answer /Upvote if the reply is helpful.
Thank you.
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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