Hi @James Suh PFG ,
In my experience, there are three ways to get user numbers:
Use the Microsoft Teams admin center: For some countries and regions, you can get numbers for your users using the Microsoft Teams admin center. See Get new phone numbers for your users.
Port your existing numbers. You can port or transfer existing numbers from your current service provider or phone carrier. See Transfer phone numbers to Teams or Manage phone numbers for your organization for more information to help you do this.
Use a request form for new numbers. Sometimes (depending on your country or region) you won't be able to get your new phone numbers using the Microsoft Teams Admin Center or you'll need specific phone numbers or area codes.
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Hi @James Suh PFG ,
Haven't received your update for a long time, any update now? If the above suggestion helps, please be free to mark it as answer for helping more people.