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ffmpeg.dll not found

Nick J. Knodel 0 Reputation points
2024-07-24T19:12:24.3233333+00:00

I uninstalled classic teams and installed new teams and now getting the error "ffmpeg.dll not found." Removed and reinstalled new teams doesn't fix the issue, clearing the teams cache doesn't fix it. Completely uninstalled all office apps and re-installed them and still have the error message. I also ran sfc /scannow and chkdsk in the command prompt, no luck.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. LiweiTian-MSFT 16,845 Reputation points Microsoft Vendor
    2024-07-25T02:07:04.65+00:00

    Hi @Nick J. Knodel

    Could you please tell me:

    Which installation method did you use?

    Please try:

    1.Download the .exe installer. If you have downloaded this file previously confirm you have the latest version by comparing the properties on each file.

    2.Open the Command Prompt as an Admin.

    3.At the prompt enter: .\teamsbootstrapper.exe -p

    4.A success or fail status displays. If you receive an error, learn more at Common HRESULT values.

    Also, for new Teams to be successfully installed, computers must meet the minimum requirements listed here.

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