Azure Migrate Appliance does not display in portal

Richard Duane Wolford Jr 206

Hi, we've deployed the required OVA for Azure Migrate, entered the key, and the device registered. However, it is not showing up in the portal even after several days. We then deleted the on-prem appliance and redeployed with the same results. No errors were received during setup or configuration so we're not sure what's wrong.

Thanks!

SadiqhAhmed-MSFT 41,716 Reputation points Microsoft Employee

2024-07-25T17:08:01.9966667+00:00

@Richard Duane Wolford Jr Sorry for the inconvenience caused to you. Please refer to the answer posted by one of our MVP's here - https://learn.microsoft.com/en-us/answers/questions/765862/why-can-i-not-see-the-vms-i-wish-to-migrate-using

Hope this helps. Let us know how it goes!
Richard Duane Wolford Jr 206 Reputation points

2024-07-26T12:56:18.2466667+00:00

Hi, the Appliance already has "False" in this field, yet it is saying it is registered. Is there something else we can try? We've deleted and redeployed the appliance twice and confirmed access to the appropriate URLs.
SadiqhAhmed-MSFT 41,716 Reputation points Microsoft Employee

2024-07-26T16:33:30.8533333+00:00

@Richard Duane Wolford Jr I would suggest removing the appliance completely and then retry the operations from scratch. To remove appliance components from Program/Features of the server. By appliance components, I mean -

DRA provider

Discovery agent

Assessment agent

SQL discovery and assessment agent

Web app discovery and assessment agent.

Gateway agent

Please note, above steps will remove Azure Migrate appliance components from windows server, but it won't remove the appliance from the project. If you want to remove the appliance from the project, then it's not possible and the only way is to delete the project.

Hope this helps. Let us know how it goes!

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Azure Migrate Appliance does not display in portal