How long will it take to cancel a subscription?

Donna Wu 0 Reputation points Microsoft Employee
2024-07-26T06:36:19.8733333+00:00

I have a service need to be deleted. But it depends on a Azure subscription, I have sent out cancel request. But there is no response and I can see any progress on it. On the doc, it says there is a monthly disable review. Do I need to wait for a month? If it is, is there a way I can detach the subscription with the service first?

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  1. RDash 2,495 Reputation points Microsoft External Staff
    2024-07-26T09:27:19.48+00:00

    Hi Donna Wu,

    For focused and dedicated assistance with this issue, please file a subscription ticket with our support team. You can submit a (free) support ticket with our Azure subscription support team by creating an Azure support request and selecting Subscription Management as the issue type.

    Refer to this FAQ: How do I submit a support request if I can't sign in to the Azure portal?

    You can also contact customer service for your country or region.

    Please don't forget to Accept answer and close this thread. Thank you.

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