How long will it take to cancel a subscription?

Question

I have a service need to be deleted. But it depends on a Azure subscription, I have sent out cancel request. But there is no response and I can see any progress on it. On the doc, it says there is a monthly disable review. Do I need to wait for a month? If it is, is there a way I can detach the subscription with the service first?

Answer 1

Hi Donna Wu,

For focused and dedicated assistance with this issue, please file a subscription ticket with our support team. You can submit a (free) support ticket with our Azure subscription support team by creating an Azure support request and selecting Subscription Management as the issue type.

Refer to this FAQ: How do I submit a support request if I can't sign in to the Azure portal?

You can also contact customer service for your country or region.

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