How can I exclude an enterprise app from MFA for all users?

Question

I'm attempting to exclude an enterprise app from two conditional access policies, but it's not working. I tried testing some users using "What if" and got a message saying that no policy was added, but when they attempt to log in to the app, they are still prompted for MFA. What could be the issue here?

Answer 1

Hello Theodoros Yiorkas.

Thanks for your question.

When did you apply this policy? Sometimes CA policies can take up to a day to get applied in some instances.

I would recommend you wait a bit to see the implications.

Also, you can test with just a single policy applied to see behaviour

Please let me know if you have further questions

You can mark it 'Accept Answer' if this helped.