AADSTS500200: User account X is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational acc

Question

Recently purchased a new Macbook and trying to use Microsoft Office.Signed in on Office.com and downloaded Office and tried to activate....

Get the error:

AADSTS500200: User account X is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.

I have purchased Microsoft 365 Personal.

Answer 1

Hello Sammi22,

I am glad you solved this.

Due to community rules of not being able to post your answer I will be reposting it for you, so other community users can get aid from your solution.

You mark and accept answer, for more visibility.

Sammi22, fixed this thus:

""I fixed this issue by performing a "licence removal" by following the instructions here: https://support.microsoft.com/en-us/office/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193

I then uninstalled Office, reinstalled it, and was able to sign in. Phew.""

Answer 2

I fixed this issue by performing a "licence removal" by following the instructions here: https://support.microsoft.com/en-us/office/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193

I then uninstalled Office, reinstalled it, and was able to sign in. Phew.