Locked out of my Azure tenant.

Question

Hello all. I ran into problem with my Azure account when I tweaked some things in Entra. I had one default account that was external by default and accidentally transferred it as internal. Now I cannot access my directory! Appears that I locked myself out of my tenant. I have no other users at that tenant.

Answer 1

I'd suggest reaching out to the Global Customer Service team, or you can contact the Azure Data Protection team for further assistance - (866-807-5850).

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

In future, I will recommend configuring a break glass account to help with situations like this. https://learn.microsoft.com/en-us/entra/identity/role-based-access-control/security-emergency-access

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Regards,

Abiola