Azure Migrate Discovery Error "The WS-Management service cannot process the request. The CIM namespace root/virtualization/v2 is invalid"

Seyed Mohmed Reboy 0

How to Fix "The WS-Management service cannot process the request. The CIM namespace root/virtualization/v2 is invalid". I Searched regarding this on Internet they said remove to hyper-v node from cluster. but my Hyper-V host is not in the Cluster. From my side Checked the firewall ports access, using cmd i checked the WinRM services it is running. but i am still facing the same issue. Kindly help me to solve this issue

SadiqhAhmed-MSFT 45,591 Reputation points Microsoft Employee

2024-07-30T20:29:48.6566667+00:00

@Seyed Mohmed Reboy Greetings!

The error message "The WS-Management service cannot process the request. The CIM namespace root/virtualization/v2 is invalid" indicates that there is an issue with the CIM namespace on the Hyper-V host. This can occur if the Hyper-V host is not configured correctly or if there is an issue with the Windows Remote Management (WinRM) service.

Here are some steps you can try to resolve the issue:

Check the Hyper-V host configuration. Make sure that the Hyper-V host is configured correctly and that the necessary components are installed. You can do this by running the following command in an elevated PowerShell prompt: Get-WindowsFeature *Hyper-V*

Check the WinRM service configuration. Make sure that the WinRM service is configured correctly and that the necessary firewall ports are open. You can do this by running the following command in an elevated PowerShell prompt: winrm quickconfig

Check the CIM namespace configuration. Make sure that the CIM namespace is configured correctly on the Hyper-V host. You can do this by running the following command in an elevated PowerShell prompt: Get-CimInstance -Namespace root/virtualization/v2 -ClassName Msvm_ComputerSystem

If the issue persists, try restarting the WinRM service on the Hyper-V host. You can do this by running the following command in an elevated PowerShell prompt: Restart-Service WinRM

If none of the above steps work, try reinstalling the Hyper-V role on the Hyper-V host. You can do this by running the following command in an elevated PowerShell prompt: Install-WindowsFeature -Name Hyper-V -IncludeManagementTools

Hope this helps. Let us know how it goes!
Seyed Mohmed Reboy 0 Reputation points

2024-08-02T04:11:01.65+00:00

@SadiqhAhmed-MSFT Still Same exist i tried all the steps expect the last step(To Reinstall hyper-v on host)because it is in my production environment. Reinstalling may affect our Production environment.
SadiqhAhmed-MSFT 45,591 Reputation points Microsoft Employee

2024-08-02T04:33:32.5733333+00:00

@Seyed Mohmed Reboy Sorry for the inconvenience this must have caused you. Please reach out to Azure technical support team by raising a support request. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.

Here is the link - https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request to create support case.

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Azure Migrate Discovery Error "The WS-Management service cannot process the request. The CIM namespace root/virtualization/v2 is invalid"

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