Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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APP service availability test is partially failing for specific region ( France Central)
Karim Sayed
0
Reputation points
I have an APP service plan where my application is hosted, I recently started to see some failures in my availability test configured, the test by default is made from 5 different regions ( France Centra, France Central (Formerly France South) , North Europe, UK west, West Europe) , I am getting partial failure from France Central on different times with 502 or 504 and also 2 times from West Europe but not sure what is the reason for that or how can I troubleshoot it, My questions :
- Is this an Infrastructure issue, how can I be sure ?
- How can I troubleshoot it ?
- Whom to report this issue to ?
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Karim Sayed 0 Reputation points
2024-07-30T07:09:37.24+00:00 Failures for the last 30 days
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ajkuma 24,971 Reputation points Microsoft Employee2024-07-30T18:47:26.9666667+00:00 Karim Sayed, Firstly, apologies for any inconvenience with this issue.
Thanks for reporting this issue. I have relayed the feedback internally to our product engineering team.
If you haven't done, kindly review Azure Service Health and Azure Resource health for more.
- Azure Service Health provides you with a customizable dashboard which tracks the health of your Azure services in the regions where you use them.
- Azure Resource Health helps you diagnose and get support for service problems that affect your Azure resources. It reports on the current and past health of your resources.
I have also followed-up with you privately.
If the answer helped (pointed, you in the right direction) > please click Accept Answer to benefit the community find answers quickly to similar question.
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Karim Sayed 0 Reputation points
2024-07-31T07:54:39.8333333+00:00 Hi Ajkuma,
I actually know the service health and resource health and they are not showing any issues, If you see in the screenshot that failures happens intermittently on different days 12,17,22,23,29 July so it's not related for yesterday service degradation, I also can see that app is working fine and reachable and other regions is showing 100% availability, so it's something intermittently that makes some very few requests to fail with 502 or 504 , So it's seems for me a network glitches which happens on these regions but how can I verify that in my question ?
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