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Hello! I have a problem and I can't find a solution anywhere.
I use authenticator to log into my corporate e-mail ******@seduc.go.gov.br
The thing is, on my phone the apps I havent' been using for a while get uninstalled and that happened with authenticator. Now I can't log into my account anymore and there is not an option to log in another way. I don't have backup either. What can I do? I need this e-mail. Thank you
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Hello ,
You need to contact your IT support Admin to help you reset the MFA setup again .
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thank you very much, I already got access again
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Yes it's big problem MS keeps referring to your company's IT Support. If you work for a small company (like most of us) there is no such thing. Doubtful they could help with an Authenticator issue even if they did exist.