Display becomes pixelated after a while

Question

Hello,

My computer has run into an issue where the entire screen will be sort of duplicated like this (the first picture). It fixes itself upon a restart, but invariably it comes back eventually and the only way I've found to remove it at that point is to restart the computer. It doesn't get captured by Snipping Tool either, so I had to use a screenshot. Occasionally, the screen will be duplicated vertically in an extreme way (I don't have a picture of this, so the second picture is a recreation from memory), and after that the bug goes away. When it happens like that, the computer is still functional, and things like videos and the cursor still work, and they'll be duplicated in the same manner. The device has Intel UHD graphics and an Nvidia GeForce RTX 4060 Laptop GPU. Updating the drivers through GeForce experience has not fixed the problem, neither has adjusting any of the settings inside the display settings.

How do I fix this?

Answer 1

Hi Thomas,

Thanks for your post. Based on my research, you may update the Display driver from Device Manager and restart the computer to check if this helps.

1. Press (Windows key + X) and click on “Device Manager”.
2. Expand “Display Adaptor”.
3. Right click on the video driver and select “Update Driver Software”. Once this is done, restart the computer and check if the issue persists.

If not, kindly check the system and repair the corrupt files with following ways.

Run the SFC and DISM Scans

Corrupted or missing system files may lead to the Windows install error – 0x8007371b as well. In this case, you can try to fix it by running the SFC and DISM scans. To do this, follow the steps below.

Step 1: Press Windows + R to open the Run dialog.

Step 2: Type cmd in the text box and press Ctrl + Shift + Enter to run Command Prompt as an administrator.

Step 3: Type these commands. sfc /scannow (and press Enter) Dism /Online /Cleanup-Image /ScanHealth (and press Enter) Dism /Online /Cleanup-Image /CheckHealth (and press Enter)

The DISM tool will report whether the image is healthy, repairable, or non-repairable. If the image is repairable, you can use the /RestoreHealth (Dism /Online /Cleanup-Image /RestoreHealth) argument to repair the image.

Best Regards,

Ian Xue

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