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Backed by Microsoft Startup Founders Hub, Azure credits not getting reflected on account

Nikita Singh 0 Reputation points
2024-07-31T07:54:03.3966667+00:00

Hi, so we are backed by Microsoft Founders Hub, and tried to redeem the Azure credits on the Founders Hub page - but when I try to activate a service on Azure using the same account, the credits don't reflect and am unable to use any AI service. Kindly help.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. akinbade abiola 10,490 Reputation points
    2024-07-31T08:03:46.9433333+00:00

    Hello Nikita Singh,

    Thanks for your question.

    I will recommend you contact Billing Support to assist you on this issue. This is completely free. See:

    For Azure subscription billing and payments support, you can create a billing support request by following the steps here: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

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    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

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