Can't join meetings as guest from Linux Teams app's newest version any longer

M. Rutscher 201

Hi,
up until yesterday I was able to join Teams meetings using the URL from the invitation with the Linux App joining as a guest.
The version of the app was 'teams-1.3.00.25560'
After an update of the teams version to 'teams-1.3.00.30857-1' it is no longer possible to join meetings I was invited to.
All I get is a screen saying "You're not on Teams yet, but you can set it up for your organisation". (Which I can't).
I'm also always be forced to sign in with an account which I solely created to be able to join Teams meetings. From Mac users I know, it's not necessary for them to sign in to an account to be able to join the meetings. (The meetings are hosted from an enterprise with a subscription).

Can you please re-enable the possibility to join Teams meetings as guest using the native Linux Teams app.

Thankyou!

SOTF 91 Reputation points

2021-01-14T17:21:16.687+00:00

After no response or fix from MS it's time to start blogging and social media reports of their failure and unresponsiveness.
M. Rutscher 201 Reputation points

2021-01-22T12:01:00.627+00:00

Hi @JimmyYang-MSFT , @Sharon Zhao-MSFT

have you any update on this?

Regards
JimmyYang-MSFT 55,706 Reputation points Microsoft Vendor

2021-01-25T01:48:31.87+00:00

Hi @M. Rutscher

We have ensured it is a bug in Teams for Linux . This bug is now still in investigating. If there is any update, we will inform you as soon as possible.
Anonymous

2021-01-26T09:27:32.633+00:00

But just reporting to the development team doesn't seem to help. You need to make sure that they will fix reported bugs. We are waiting for more than two months for updates, nothing happened so far.
Eric L 51 Reputation points

2021-01-29T10:10:37.673+00:00

Is there a bug link we can follow so that we can know when the issue has been fixed?
JimmyYang-MSFT 55,706 Reputation points Microsoft Vendor

2021-01-29T10:15:02.54+00:00

Hi @Eric L

This bug link is now only available for internal Microsoft employees, so we have no way to provide the link to you.

Thanks for your understanding and patience!
Anonymous

2021-02-04T23:51:53.147+00:00

Haven't received your update for a long time, any update now?
Tony Norlin 11 Reputation points

2021-02-09T10:36:41.487+00:00

IIs there even any active work on this particular bug?
M. Rutscher 201 Reputation points

2021-03-04T10:09:07.857+00:00

Hi @JimmyYang-MSFT
the report of this bug is now three months old.
Do you have any updates for us to share?

Please provide us with updates you can find on the internal bug link!
Anonymous

2021-03-04T10:26:52.917+00:00

Haha, I doubt it that they will have a transparent communication with us. I'm waiting for it since a year and nothing has changed.
To me it looks like @JimmyYang-MSFT and @Sharon Zhao-MSFT are just working students and have no clue whats really happening.
M. Rutscher 201 Reputation points

2021-03-15T11:46:32.98+00:00

Hi,

please give us updates on the progress of this bug!

Or is it to embarrassing to admit, that no work has been done to rectify this problem until now?
Brandon K 1 Reputation point

2021-03-15T17:48:22.34+00:00

According to another poster:

stgsp-8077 answered · 4 days ago

hi everyone! , just wanted to let you know that, for Debian-based OSs, you can get the working version from their repo:

https://packages.microsoft.com/repos/ms-teams/pool/main/t/teams/

As the OP said, 1.3.00.25560 is the latest working version.

I have not tried this- I'm just using chrome browser instead of the teams client.
Mauro Molinari 6 Reputation points

2021-03-16T23:24:27.613+00:00

This problem drove me crazy today... I felt very stupid because I wasn't able to join a meeting with the desktop app for Linux, and now I know why...
M. Rutscher 201 Reputation points

2021-03-17T14:44:54.08+00:00

Well I am the OP ;-)
M. Rutscher 201 Reputation points

2021-03-17T14:46:31.437+00:00

Hi @JimmyYang-MSFT @Sharon Zhao-MSFT ,

according to this
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Linux%2CMicrosoft%20Teams

there is nothing in development.

Time to drop MS Teams alltogether!
Francesco Latorraca 1 Reputation point

2021-03-29T11:40:43.417+00:00

Latest Insider release fix the issue!

You have Microsoft Teams Version 1.4.00.7556 (64-bit).

Fedora 33 WKS.

Available via dnf on repo.
M. Rutscher 201 Reputation points

2021-04-12T06:56:44.14+00:00

According to another poster:

Joining as guest does NOT work for me with 1.4.00.7556 on Ubuntu 20.10. Additionally, the insider version is very slow and super buggy for me. For now, I would still recommend sticking to 1.3.00.25560.

Others confirmed it not to be working yet.
So for me, this issue is still not solved.
Dennis Lundström 6 Reputation points

2021-05-24T13:12:26.327+00:00

I have the same issue, not able to join meeting as a guest in app, but can join in chrome browser. Only the login screen appears in the app. Please fix this Microsoft, your teams app is unusable but much needed. Now I must start my old Win 7 computer every time, which is a pain. Version: 1.4.00.7556. Debian Buster Kernel: 4.19.0-16-amd64 x86_64 bits: 64 Distro: Debian GNU/Linux 10.

Either it is a bug, dependency issue or a firewall issue I reckon.(but I have opened the stated outgoing ports.

Get this error code if I click on the three dots at the bottom of the login screen, don't know if it is related.
Error Code: 50058
Request Id: 9a9e0201-7d2c-4202-83a5-4f4f5fc63d00
Correlation Id: 7c153033-e36c-496b-a978-6cf486c97117
Timestamp: 2021-05-24T12:57:58.681Z

Accepted answer

Rudolf Tomori 401 Reputation points Microsoft Employee

2021-05-25T14:50:36.617+00:00

Hello, this bug should be fixed in the latest insiders version 1.4.00.13653 that was released yesterday. Please check if the fix works for you if you are using the insiders build
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1 person found this answer helpful.
Gabriele Pigozzo 16 Reputation points

2021-05-26T10:11:29.91+00:00

It works for me (xubuntu 21.04). Thanks!

Alejandro 21 Reputation points

2021-05-26T11:41:36.937+00:00

Updated to the version in a Debian 10 and still having the same issue. Remove it, re-install it, still happening.

sudo apt list --installed | grep "teams"

teams-insiders/stable,now 1.4.00.13653 amd64 [installed]

PRETTY_NAME="Debian GNU/Linux 10 (buster)"
NAME="Debian GNU/Linux"
VERSION_ID="10"
VERSION="10 (buster)"
VERSION_CODENAME=buster
ID=debian
HOME_URL="https://www.debian.org/"
SUPPORT_URL="https://www.debian.org/support"
BUG_REPORT_URL="https://bugs.debian.org/"
5.10.0-0.bpo.5-amd64

Gabriele Pigozzo 16 Reputation points

2021-05-26T13:28:34.407+00:00

1) remove old teams package:
sudo dpkg -P teams
2) remove user configuration:
rm -rf ~/.config/Microsoft*
rm -rf ~/.config/teams*
3) install new package:
sudo dpkg -i teams-insiders_1.4.00.13653_amd64.deb

Alejandro 21 Reputation points

2021-05-26T13:38:08.877+00:00

Still no luck, I did remove all the configurations you mention. I had to put the credentials again and so. It login well with normal account, but still is not allowing me to switch as guest. I can do so via web, but not via the teams package.
I'm installing it through the "apt" and not the "dpkg", but the version is the same, I guess it shouldn't make any difference.

Thanks for your help though.

Marian Javorka - MSFT 936 Reputation points Microsoft Employee

2021-05-26T14:59:57.57+00:00

"It login well with normal account, but still is not allowing me to switch as guest"

I think there might be confusion of guest switch and anonymous join. If you mean that you can log in with normal account and cannot switch to guest of other organization, then it's known issue and we are looking at it.

The issue here, which was fixed, was that even without being logged in at all, navigating to Teams app via meeting link should offer anonymous meeting join, aka joining meeting without signing in at all.

Alejandro 21 Reputation points

2021-05-26T16:21:09.203+00:00

Oh I see, thanks for the clarification. My wrong.

M. Rutscher 201 Reputation points

2021-06-03T11:23:48.527+00:00

As the original poster of this issue, after testing it for the last couple of days, I can confirm the current teams-insiders version fixes the issue for me .
Additionally, when sharing a screen, the red boarder surrounding it is been shown again. (Which disappeared with an update sometime last year ...)

What I did on openSUSE Tumbleweed

zypper rm teams
rm -r ~/.config/teams
rm -r ~/.config/Microsoft*

zypper ref
zypper in teams-insiders

Which results in this package being installed:
teams-insiders-1.4.00.13653-1.x86_64

The precondition is that the teams (yum) repo was created inside /etc/zypp/repos.d/.

The RPM offered for download from microsoft.com is still an older (teams) version 1.4.0.7556.

I'm now able to join a meeting with via an invitation link send to me without needing to login at all.

So thanks for tackling this issue finally.
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23 additional answers

SOTF 91 Reputation points

2021-01-27T21:07:13.88+00:00

BUMP!
Folks, it's time we start sending a message to MS to stop making half-baked-ware we've suffered with for three decades. Promote the
BUMP!
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5 people found this answer helpful.

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M. Rutscher 201 Reputation points

2020-12-04T09:50:21.043+00:00

Hi @JimmyYang-MSFT ,

I'm able to participate as a guest user using the previous version of the linux teams application but not with the most current one.

The steps to join a meeting are:
Enter the meeting url (https://teams.microsoft.com/dl/launcher/ ....) into the browser.

I'm then presented with this page:

Then next screen I'm seeing after choosing "Open your Teams app" is this sign in screen:

Other colleagues who join the same meeting from the Teams app on their Macs don't see this signup screen and are able to join the meeting as a guest without signing in.

If I click on "Continue on this browser" instead, I'm also transferred straight to the join meeting page. (without the need to sign in).

The change was introduced when I updated the new version of the Teams Linux app. (teams-1.3.00.30857-1)
I'm still forced to sign in to the account as with the old version. There is no option not to sign in.
(Sidenote: This account is not related to the enterprise organising the meeting. I do join the meeting as a guest).

After having signed in the next screen displayed is this:

I can't get past this page. If I click on Sign out I'm referred to this sign in screen as above.
(Sign up for Teams is no option either since all I'm trying to do is to join a held meeting as a guest)
I already tried to remove the settings, deleting everything unter ~/.config/teams (previous verion) and "~/.config/Microsoft/'Microsoft Teams'" and "~/.config/Microsoft Teams - Preview" (current version). This didn't change anything (except my previously chosen name was gone, as proof the settings where deleted).

So the problem can neither be related to my account nor the setup of the meeting since I'm able to join the meeting with the older version (even though, I'm forced to sign in) and also from within the Browser (Chromium) just fine.

People who are member of the organisation and who use the Teams windows app on Win 10 can join the meeting as a user. But this is unrelated to this problem.

Additional Information:

Operating System: openSUSE Tumbleweed 20201201
KDE Plasma Version: 5.20.3
KDE Frameworks Version: 5.76.0
Qt Version: 5.15.2
Kernel Version: 5.9.12-1.g46922da-default
OS Type: 64-bit
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6 people found this answer helpful.
SOTF 91 Reputation points

2021-01-14T17:23:17.98+00:00

After no response or fix from MS it's time to start blogging and posting social media reports of their failure and unresponsiveness.
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M. Rutscher 201 Reputation points

2020-12-04T12:39:42.96+00:00

Another update:

I can confirm this exact issue on a second machine running opensSuse 15.2. Exact the same behaviour.

A colleague running Ubuntu 20.04 LTS on it's machine has the exact same problem now, no matter if he uses the provided deb-Package from the Microsoft download page or if he uses the package provided via Ubuntus SW manager.
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6 people found this answer helpful.
Francois Perriot 21 Reputation points

2020-12-07T11:41:57.66+00:00

Same issue on my side: Fedora 33 up to date and version 1.3.00.30857 of MS Teams Preview through RPM installation (no tested with flatpak version).

SOTF 91 Reputation points

2021-01-14T17:23:37.043+00:00

After no response or fix from MS it's time to start blogging and posting social media reports of their failure and unresponsiveness.
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Eric L 51 Reputation points

2020-12-09T07:30:46.053+00:00
I can confirm the issue on Fedora 33, the dialogue is stuck on the "Initialising..." window and I can't come further. This happened repeatedly with 3 different customers, to which I connect using my personal login (I'm not part of their respective organizations).

The issue completely disappears if I downgrade back, and reappears again if I upgrade again (did this a few times):

Downgrade teams-1.3.00.25560-1.x86_64 Upgrade teams-1.3.00.30857-1.x86_64

I know of colleagues impacted by the same issue, we're all holding tight to version 25560 for now, but a fix would be really helpful.

Thanks, Eric
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5 people found this answer helpful.
JimmyYang-MSFT 55,706 Reputation points Microsoft Vendor

2020-12-10T06:10:12.137+00:00

Hi @M. Rutscher ,

Sorry for the delay response!

In this case, we recommend you try to use Private Mode to open the browser and see if this issue can be fixed. I did a test in my environment and we just need to print the name and wait the organizer to admit us to join Teams meeting.

M. Rutscher 201 Reputation points

2020-12-10T13:12:00.903+00:00

Hi @JimmyYang-MSFT

as written in my previous post I am able to join as a guest when using a browser (chromium) without the need for signing in. There is no difference if I use an incognito window or just a normal browser tab.

Even if I launch the Teams (Electron) app for Linux from a private/incognito browser window, there is no difference.
I'm forced to sign in and with the new version I can't join as a guest any longer. So there must have been a change leading to this issue.
(As EricL has confirmed as well).

Launching the app from a private browser window is no solution, unfortunately.

Is there an issue tracker for the Linux Teams App I can report this on or is this the right place for reporting an issue?

Regards

JimmyYang-MSFT 55,706 Reputation points Microsoft Vendor

2020-12-15T10:12:41.083+00:00

Hi @M. Rutscher ,

I did a test in my environment with the version 1.3.00.30857(64-bit), Ubuntu 16.04. Unfortunately, we did not reproduce your issue.

For further investigation, i will also report this issue in Teams development. If there is any news, we will update in time.

M. Rutscher 201 Reputation points

2020-12-18T07:58:58.003+00:00

So you were able to join a Meeting as a guest with the Linux Teams App without needing to sign in to any account previously?

Thankyou for reporting this to the developers.

As this is confirmed now by multiple people, may I ask there is an ETA for a fix for this issue, if here is a GitHub issue for this or if there is the possibility for a PR to solve this regression?

I would like to emphasise the importance of a fix for this.
Especially since I had the very embarrassing experience caused by this issue, not being able to join an important meeting in time.

Regards

Marian Javorka - MSFT 936 Reputation points Microsoft Employee

2020-12-18T14:54:31.887+00:00

Hi @M. Rutscher I am sorry for the inconvenience this has caused you. I am trying to find SME in this area who can help to find the regression. But unfortunately, there is no ETA yet. I will update this thread once I know more details.

In the mean time, and I am sorry about this, would using previous version be an option for you? Just to mitigate the issue.

M. Rutscher 201 Reputation points

2021-01-13T15:13:23.38+00:00

Hi @Marian Javorka - MSFT ,

I will stick to using the previous version for the time being, still hoping this issue will be solved eventually.
It's now been confirmed by so many different users, this should be easily been reproduced and hopefully been fixed soon.

Regards
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