Forza Horizon 5 crashes when Xbox series X controller is turned on

Question

I've been playing Forza Horizon 5 on my PC using an Xbox series X controller without any issues until this morning. Whenever I press a button on the controller to connect it, the game crashes. I've tried updating Windows, drivers, and verifying game files, but the game still crashes. Is there any way to fix this issue without having to buy a new controller? The game only runs for approximately 12 seconds after the controller is turned on before it stops working completely, and the only way to play the game is by restarting the system without turning on the controller. I'd prefer not to play the game with a keyboard and mouse if possible.

Answer 1

Hi Joseph Gray,

Thank you for posting in the Q&A Forums.

Update Grip Firmware: Check and update your Xbox X Series Grip firmware by downloading and installing the "Xbox Accessories" app from the Microsoft Store. Firmware updates may fix compatibility issues with your game or system.

Change the connection method: Try connecting the controller using a different connection method (e.g., wired connection, Bluetooth connection, wireless adapter connection) to determine if a specific connection method is causing the problem.

Check the system and drivers

Update Windows: Make sure your Windows system is updated to the latest version, as system updates may contain compatibility fixes for the joystick or game.

Update drivers: In addition to the drivers for the game and joystick, please also check that the drivers for your graphics card, sound card, and other hardware are up to date.

Verify game integrity

Re-verify game files: Re-verify the integrity of the game files of Extreme Racing Horizon 5 on Steam or the gaming platform you are using. This fixes game files that may be corrupted.

Best regards

NeuviJ

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