ERROR: Failed to download Admin UI content payload with exception: The underlying connection was closed: An unexpected error occurred on a send.

Dominique DUCHEMIN 831 Reputation points
2020-12-03T15:07:33.677+00:00

Hello,

I just saw in the dmpdownloader.log this repetitive error (every 5 minutes):

AdminUI Content Download thread is starting... SMS_DMP_DOWNLOADER 11/23/2020 1:42:43 PM 12636 (0x315C)
Download Admin UI content payload SMS_DMP_DOWNLOADER 11/23/2020 1:42:43 PM 12636 (0x315C)
Get AdminUI content cab url SMS_DMP_DOWNLOADER 11/23/2020 1:42:43 PM 12636 (0x315C)
The payload will be downloaded to C:\Program Files\Microsoft Configuration Manager\AdminUIContentPayload\ConfigMgr.AdminUIContent.AUC SMS_DMP_DOWNLOADER 11/23/2020 1:42:43 PM 12636 (0x315C)
Download manifest.cab SMS_DMP_DOWNLOADER 11/23/2020 1:42:43 PM 12636 (0x315C)
Redirected to URL https://<sccm_site_server>/adminuicontent/ConfigMgr.AdminUIContent.cab SMS_DMP_DOWNLOADER 11/23/2020 1:42:43 PM 12636 (0x315C)
Got fwdlink and recreating the httprequest/response SMS_DMP_DOWNLOADER 11/23/2020 1:42:43 PM 12636 (0x315C)
ERROR: Failed to download Admin UI content payload with exception: The underlying connection was closed: An unexpected error occurred on a send. SMS_DMP_DOWNLOADER 11/23/2020 1:42:43 PM 12636 (0x315C)
Failed to call AdminUIContentDownload. error = Error -2146233079 SMS_DMP_DOWNLOADER 11/23/2020 1:42:43 PM 12636 (0x315C)
AdminUI Content Download thread is exiting... SMS_DMP_DOWNLOADER 11/23/2020 1:42:43 PM 12636 (0x315C)
HasIntuneSubscription: Site has no Intune subscription. SMS_DMP_DOWNLOADER 11/23/2020 1:47:43 PM 7104 (0x1BC0)
AdminUI Content Download thread is starting... SMS_DMP_DOWNLOADER 11/23/2020 1:47:43 PM 13708 (0x358C)

===================================================================

It happened on several Primary Server for the various site I am managing...
What is the issue?

Thanks,
Dom

Microsoft Configuration Manager
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Accepted answer
  1. Hollisorama 381 Reputation points
    2021-01-04T22:05:12.287+00:00

    I was able to resolve this by allowing our firewall to inspect the traffic so that it initiates the connection on behalf of the Configuration Manager server using TLS 1.2. We need to do some planning before we enforce TLS 1.2 for Configuration Manager in our environment.

    1 person found this answer helpful.

10 additional answers

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  1. Andy De Deckker 36 Reputation points
    2021-10-05T08:24:10.573+00:00

    In case somebody stumbles across this post:
    Apart from the necessary steps for enabling TLS 1.2 etc, I had to manually enable the following cipher suites (you can use Nartac IIS Crypto for that)

    TLS_DHE_RSA_WITH_AES_256_GCM_SHA384 (0x9f)
    TLS_DHE_RSA_WITH_AES_128_GCM_SHA256 (0x9e)

    7 people found this answer helpful.

  2. Fiona Yan-MSFT 2,311 Reputation points
    2020-12-04T05:51:14.107+00:00

    @Dominique DUCHEMIN

    Thank you for posting in Microsoft Q&A forum.

    To get better support, could we know what operation we do after we seen this error in our dmpdownloader.log? Does it happens updated our site server or someone else? Because i haven't seen you mention it.

    May we know how many servers are facing this issue, we said that "several" means more than one less than few servers, right? Have we seen the good one?

    Have a nice day!


    If the response is helpful, please click "Accept Answer" and upvote it.
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    1 person found this answer helpful.
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  3. Hollisorama 381 Reputation points
    2021-01-02T14:16:30.823+00:00

    I have the same issue after upgrading my site to 2010. I'm thinking the site server is using either TLS 1.0/1.1 or can't find a compatible cipher suite to negotiate TLS. Can you confirm @Fiona Yan-MSFT if the site https://configmgrbits.azureedge.net/adminuicontent/ConfigMgr.AdminUIContent.cab is now requiring TLS 1.2?

    1 person found this answer helpful.

  4. Dominique DUCHEMIN 831 Reputation points
    2020-12-03T15:34:58.9+00:00

    Hello,

    I checked
    https://learn.microsoft.com/en-us/archive/blogs/configmgrdogs/configuration-manager-proxy-exceptions

    but did not see the URL in the dmpdownloader.log???
    Thanks,
    Dom

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