Resolving Azure Linux Agent Stuck at "Creating" Status for Azure Arc-enabled servers

Question

How can I fix my Azure Linux Agent which is stuck in the "Creating" status for Azure Arc-enabled servers ?

PS - Based on common issues that we have seen from customers and other sources, we are posting these questions to help the Azure community.

Answer 1

If your Azure Linux Agent is stuck in the "Creating" status, check if the installed Connected Machine agent exists and it is latest version. You can resolve this issue by uninstalling the current version and installing a supported version. For more information on Connected Machine agent versions, refer to the Azure Connected Machine agent release notes

Follow these steps to resolve the issue:

1. Uninstall the existing version of the Arc agent:

   
      sudo azcmagent uninstall
   
   

2. Reinstall the Arc agent with latest version:

      
      sudo azcmagent install --version <<version>>
      
   

3. Confirm the installation and check the agent's status:

   
      sudo azcmagent show
   
   

For more detailed guidance, refer to the following resources:

Resources:

• Troubleshoot the Azure Linux Agent
• Update the Azure Linux Agent from GitHub
• Linux AMA Troubleshooter

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