How to export a Teams chat conversation in a readable format like .txt file after a user has left the organization?

Question

What is the process to export a chat conversation between two people in Microsoft Teams in a readable format such as a .txt file? The chat involves a user who has left the organization.

Answer 1

Hi @Mohd Ishaque

While there's no direct export chat function within Teams itself, you can follow these steps to manually save or export the chat content:

1.Copy and Paste Method:

• Open the Microsoft Teams app.
• Navigate to the chat you want to export.
• Scroll through the chat history to load all the messages you want to save. - Click and drag your cursor to highlight the text you want to copy.
• Use (Windows) or (Mac) to copy the highlighted text. - Open a text editor (like Notepad, Microsoft Word, or any other document editor). Ctrl + CCmd + C
• Paste the copied text using (Windows) or (Mac). Ctrl + VCmd + V
• Save the document with a suitable name and file format.

2.Using Microsoft Teams Compliance Center:

If you have the right permissions within your organization, you can use the Microsoft Compliance Center to export chat conversations:

• Go to the Microsoft 365 compliance center (compliance.microsoft.com).
• Sign in with your administrator credentials.
• Navigate to "Content Search" under the "Solutions" section.
• Create a new search query to find the specific Teams chats.
• Once the search completes, you can export the results to a ZIP file.

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