Please explain which plans include the Teams Desktop application and the differences between these plans?

Question

I have a query about Microsoft Teams licensing. Previously, my clients could use Microsoft Teams with a Business Basic license, even though other M365 apps were web-only. Some users faced issues using Teams Desktop with the Basic license. Recently, Microsoft introduced a separate Teams license and a Business Basic license without Teams. I'm getting confused about the various licenses and changes. Could you briefly explain which licenses allow the use of Teams on web only and which allow usage on both web and desktop?

Answer 1

Microsoft 365 and Office 365 now offer versions without Teams, with a price decrease and the opportunity to buy Teams as a standalone offer. These changes are intended to realign Microsoft’s global subscription structure following changes made in Europe in 2023.

Answer 2

@Anonymous

Microsoft Teams licensing has indeed seen some changes recently. Here's a brief overview to help clarify:

1. Microsoft 365 Business Basic: Previously, this license included access to Microsoft Teams, but only via web and mobile apps. Users often faced issues when trying to use the Teams Desktop app.
2. Microsoft 365 Business Standard: This license allows users to use Microsoft Teams on web, mobile, and desktop applications. It includes the full suite of Office applications both online and offline.
3. Microsoft 365 Business Premium: Similar to Business Standard, this license includes access to Microsoft Teams on all platforms (web, mobile, and desktop) and offers additional security features.
4. Microsoft Teams Essentials: This is a new standalone license specifically for Microsoft Teams. It provides access to Teams on web, mobile, and desktop without requiring a full Microsoft 365 suite license.
5. Microsoft 365 Business Basic (without Teams): This is a new option that excludes Microsoft Teams from the Business Basic plan. It provides access to other M365 apps on web only.

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Answer 3

unlearn.microsoft - never change. and you want me to create plan using your AI? note that you provided just enough information to further confuse your users.

Microsoft is munging licensing to increase revenue. If I need to have a teams conference call, I just call the # on my phone.