SSH connection is not working

Question

SSH connection is not working

YogeshMct 0

Hello,

I am trying to connect via SSH using the following path: App Service → Development Tools → SSH → Go. However, the connection is frequently terminating, which prevents me from running the data migration command.

Could you please assist with this issue?

Thank you.

ajkuma 28,036 Reputation points Microsoft Employee Moderator

2024-08-09T19:59:10.4033333+00:00

YogeshMct, Apologies for the delayed response on this. What App Service Plan (ASP) are you using?

If you haven't done, to isolate the issue, you may leverage App Service diagnostics from Azure Portal> Navigate to your App Service app in the Azure Portal.

In the left navigation, click on Diagnose and solve problems - Review - “Configuration and Management and “Availability and Performance” (screenshot below)

Enable and review logs to fetch more details about the error: #enable-application-logging-linuxcontainer and Access log files

Review the steps: Open an SSH session to a container in Azure App Service

Kindly let us know, I'll follow-up with you further

If the answer helped (pointed, you in the right direction) > please click Accept Answer - it will benefit community members to find the answers quickly.

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ajkuma 28,036 Reputation points Microsoft Employee Moderator

2024-08-09T19:59:10.4033333+00:00

YogeshMct, Apologies for the delayed response on this. What App Service Plan (ASP) are you using?

If you haven't done, to isolate the issue, you may leverage App Service diagnostics from Azure Portal> Navigate to your App Service app in the Azure Portal.

In the left navigation, click on Diagnose and solve problems - Review - “Configuration and Management and “Availability and Performance” (screenshot below)

Enable and review logs to fetch more details about the error: #enable-application-logging-linuxcontainer and Access log files

Review the steps: Open an SSH session to a container in Azure App Service

Kindly let us know, I'll follow-up with you further

If the answer helped (pointed, you in the right direction) > please click Accept Answer - it will benefit community members to find the answers quickly.

Answer 1

Vlad Costa 1,565

Hi @YogeshMct

Instead of using the in-browser SSH, try connecting via Azure CLI. You can use the following command:

az webapp create-remote-connection --subscription <subscription-id> --resource-group <resource-group-name> --name <app-name>

This command sets up a TCP tunnel to your app, which might provide a more stable connection.

Reference:
https://learn.microsoft.com/en-us/azure/app-service/configure-linux-open-ssh-session

If this answers your question, please click Accept Answer and Yes if this answer was helpful. Doing so would help other community members with similar issues identify the solution. I highly appreciate your contribution to the community.

YogeshMct 0 Reputation points

2024-08-05T13:10:41.3333333+00:00

Hi Vlad Costa,

Thank you for your response. When I use the provided command, I encounter the following error: "SSH endpoint unreachable; your app must be running before it can accept SSH connections. Use az webapp log tail to review the app startup logs." However, when I use az webapp log tail, I receive an error indicating that (--resource-group --name | --ids) are required, and occasionally, I receive different errors. Could you please provide some guidance? I am new to Azure.

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SSH connection is not working

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