Share via

Cross Tenant Access Settings not allowing external sharing in OneDrive & SharePoint

NeerajKumar R 0 Reputation points
2024-08-02T11:26:31.87+00:00

We have enabled B2B Collaboration - Inbound Access in the Cross Tenant Access Settings for an external domain. Once done, we are not able to share any file with that external domain user and received message - "Couldn't resolve user - <username>".

Microsoft Security Microsoft Entra Microsoft Entra ID
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Akhilesh Vallamkonda 15,320 Reputation points Microsoft External Staff Moderator
    2024-08-05T10:21:55.4133333+00:00

    Hi @NeerajKumar R

    Thank you for reaching us!

    I understand that you are unable to share the OneDrive file to your external domains and your getting error message couldn't resolve user - <username>.

    Could you please check the below.

    For people outside your organization to sync shared libraries and folders you need to follow the requirements External sharing must be enabled for your organization.
    Also, please refer the below articles
    https://learn.microsoft.com/en-us/microsoft-365/solutions/collaborate-on-documents?view=o365-worldwide
    https://learn.microsoft.com/en-us/sharepoint/turn-external-sharing-on-or-off

    Hope this helps. Please let us know if you need any further assistance on this.
    Thanks,

    Akhilesh.

    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.