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App Service Editor, formerly known as Visual Studio Online (Monaco) is not working. If I browse to it, I receive the following error: 'HTTP Error 500.1002 - Internal Server Error' 'The page cannot be displayed because an internal server error has occurred.'
I have restarted the Azure web app, but this did not solve the issue. Monaco is failing for all my web apps. This is a problem with Azure! not me. Microsoft, please fix this issue.
Hi James,
I'd recommend opening a ticket with Azure Support:
https://azure.microsoft.com/en-ca/support/create-ticket
If this is helpful please accept as answer or upvote.
Best regards,
Dillon Silzer | Cloudaen.com | Cloudaen Computing Solutions
This does not answer the problem, so why would I accept this as an answer. Please stop spamming threads. I do not have a support plan with Azure so am unable to raise a support ticket.
Have you enabled diagnostics logging?
https://learn.microsoft.com/en-us/azure/app-service/troubleshoot-diagnostic-logs
Is there anything in there that is giving a more verbose error?
Thank you for your input, Dillon. You are making good suggestions, but you have not solved the problem, so I cannot accept your answer. The thing is you cannot solve the problem. It is not something I am doing wrong. Only Microsoft can fix their broken software.
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GOUGH James, Glad to know that the issue is resolved. Once again, we apologies for the inconvenience with issue. I have relayed the feedback internally to our product engineering team.
You may always check these dashboard(s) to fetch more info about any underlying issue:
If you have any further questions, please let us know we are happy to follow-up further.
Microsoft have fixed the issue. Monaco is now working again for me on all my web apps. I did nothing to solve this issue. Monaco was down the whole weekend. This is the first time this has happened to me in ten years+.
Glad it is working for you! Take care!
GOUGH James , We apologize for the inconvenience this issue may have caused.
Thanks for the follow-up and update. Glad to know that the issue is resolved.
We noticed your recent experience on the Q&A community platform was rated low (Answer provided was not helpful).
As the issue is now resolved. We would appreciate if you may consider re-surveying for the engagement you received on the thread by Dillon.
I'll relay the feedback internally to our product team.
We are here to help you and strive to make your experience better and greatly value your feedback.
If you have any questions, please let us know we will be more than happy to assist you further.
Your feedback is very important to us.