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Hello,
We use Outlook 365 together with an OnPrem Exchange 2019.
For some time now, we have had the problem with all users that embedded images are replaced by the string < OLE object: Picture (Device Independent Bitmap) >> when replying to emails.
We did not have this behavior before and it also affects e.g. mails from internal users within the Exchange infrastructure, so that we can rule out problems with the e-mail format of external senders.
All the workarounds we have found, such as manually adapting the format or solving this with a VBA script, are not an option for our company.
It has worked without any problems so far.
Does anyone have any idea what triggers this behavior and how it can be reversed?
Many thanks for your feedback
Dennis
A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Any updates so far? If you have solved your problem, could you share with us? Maybe it will help more people with similar problems. Don't forget to mark it as answer, this will be easy for other community members to find the useful one.
Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
It's been a while since the last update. Do you need more help from me? If so, please feel free to contact me.
In addition, if the following answer is helpful to you, you can mark it as an Answer, which will help the community. Thank you for your understanding.
Hi,
Welcome to the Microsoft Q&A forum!
Have you tried the method mentioned in this article? https://www.extendoffice.com/documents/outlook/4013-outlook-reply-removes-images.html(Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)
If this doesn't work, please consider run this command to check the ContentType:
Get-RemoteDomain | Format-List Name,ContentType
Please feel free to contact me for any updates. And if this helps, don't forget to mark it as an answer.