Error no azure subscription after moving subscription to another directory

Question

I did azure subscription move to another folder and I got a notification that the subscription was moved and I also got an email saying that the subscription was moved, then I waited 10 and went to the moved folder but I didn't see my subscription. It's been 6 hours and I still don't see my subscription

Answer 1

Transferring a subscription requires downtime to complete the process.

I will recommend waiting a bit more to see if it completes, if that is not the case maybe test it thus:

az account list

If from this you see it exists, then Try a different browser/InPrivate browser to login.

Sometimes, role assignments can be affected during moves. check you have the correct role assignments (like Owner or Contributor) on the subscription after the move.

See: https://learn.microsoft.com/en-us/azure/role-based-access-control/transfer-subscription

If after all these, you cannot find the account, I recommend you get assistance from billing support. https://azure.microsoft.com/en-us/support/create-ticket

You can mark it 'Accept Answer' and 'Upvote' if this helped you

Regards,

Abiola