Edge login error to Microsoft account, error codes: 3, 15, 1067

Thomas Zuo 30 Reputation points
2024-08-05T01:49:35.4133333+00:00

After logging into the Microsoft account, Edge automatically logged out. When attempting to log in again by entering the account and clicking the login button, the following error appears:

User's image

The Microsoft account can be accessed at https://account.microsoft.com/

Edge is able to log into this Microsoft account on a virtual machine within Win11 on this device.

I have attempted the following solutions, none of which were effective:

Solution 1: Clear Edge's history, passwords, and cookies Solution

Solution 2: Delete the Edge data directory at %USERPROFILE%\AppData\Local\Microsoft\Edge\User Data Solution

Solution 3: Delete the.bak files in the registry under HKEYLOCALMACHINE\Software\Microsoft\Windows NT\CurrentVersion\ProfileList Solution

Solution 4: When logging into the Microsoft account in the system settings, the login window is blank and automatically closes after two seconds.

What information might be left in the Microsoft account system based on error codes 3, 15, and 1067?

What information should be removed from the system to enable Edge to log into a Microsoft account successfully?

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  1. Anonymous
    2024-08-05T03:32:10.5033333+00:00

    Hi @Thomas Zuo

    We meet a similar issue recently. This issue is not directly related with Microsoft Edge or any of its components, but it's usual to get general sign in related issues in Microsoft Edge.

    You can try the following usual resolution to re-register UWP packages on the affected device, by executing this command:

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    

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    Regards,

    Yu Zhou


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