Latest Windows 11 cumulative update KB5040442 has stopped MAPI from working

Adam Graziour 0 Reputation points
2024-08-06T13:43:28.5833333+00:00

Our software currently uses MAPI to connect to Outlook (32 bit), however we are having issues whereby when a customer updates their Windows with the KB5040442 cumulative update, MAPI fails to work. I have seen other softwares online mention the same issue. Does anybody have a workaround for this or is this something Microsoft will be updating with a new patch?

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Intune | Configuration Manager | Updates
{count} votes

1 answer

Sort by: Most helpful
  1. SokiGuo-MSFT 31,551 Reputation points Microsoft External Staff
    2024-08-12T06:58:44.5633333+00:00

    Hi @Adam Graziour

    Thanks for the sharing. I'm glad you found a way to reconnect with MAPI.


    However, due to a recent update in forum policy, the question author now is not able to accept their own answers.

    So, I have written a brief summary of the solution this issue. Please feel free to accept it as the answer, which would benefit others who also has similar issues in forum.

    [Latest Windows 11 cumulative update KB5040442 has stopped MAPI from working]

    Issue: Our software currently uses MAPI to connect to Outlook (32 bit), however we are having issues whereby when a customer updates their Windows with the KB5040442 cumulative update, MAPI fails to work.

    Solution: Uninstalling this KB5040442 update allows you to reconnect to MAPI.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.