No service window for deploying application to a device collection error message

Question

I'm trying to deploy a .msi application (e.g. Google Chrome Offline Installer) to a device collection (e.g. DeviceCollection_2). But, I'm getting an error along with the description message on the Deployment Status for Chrome deployment or any applications that I deploy to the device collection.

Error Code: 0x87D00667 (-201640009)

Error Description: No current or future service window exist to install software updates

I do not have a service window on the device collection that I'm deploying google chrome. But, I do have a service windows setup to device collections that I'm deploying Windows Cumulative Updates.

For Example:

DeviceCollection_1 - With Maintenance Window (Weekly - Wednesday 9:00pm - 10:00pm for applications) and (Weekly - Wednesday 10:00pm - 4:00am for Software Update deployment)

• Desktop_1
• Desktop_2
• Desktop_3
• Desktop_4
• Desktop_5

DeviceCollection_2 - With NO Maintenance Window (Google Chrome and other applications deployment)

• Desktop_1
• Desktop_3
• Desktop_5

The Desktop_1, Desktop_3 and Desktop_5 also belong to DeviceCollection_1 with the maintenance windows. Shouldn't Google Chrome install onto the clients, on DeviceCollection_2, on the date and time of Wednesday from 9:00pm - 10:00? Which log(s) should I be looking at to help with troubleshooting? Your assistance is greatly appreciated.

Answer 1

Hi, @Kody

Thank you for posting in Microsoft Q&A forum.

I think it's related to the Maximum allowed run time (minutes) for your application, the default value is 120 minutes, but the Maintenance Window only have one hour (Wednesday 9:00pm - 10:00pm).

You may try to expand the Maintenance Window, or reduce the Maximum allowed run time to see if it helps.

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Answer 2

Thanks, @AllenLiu-MSFT I don't know how I missed that.