Mouse curser disappears in Teams

Lisa Thomas 0 Reputation points
2024-08-07T13:15:21.06+00:00

My mouse curser disappears when first joining a meeting using Teams. I can reboot and that clears it up, maybe a day if I am lucky. Very annoying!

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Robin Sheng-MSFT 6,695 Reputation points Microsoft External Staff
    2024-08-08T02:18:25.3733333+00:00

    Hi @Lisa Thomas

    According to your case description, you encountered the problem that the mouse cursor disappeared when joining a meeting using Microsoft Teams. Please follow the steps below to check:

    • Reconnect the mouse: If you are using a wired mouse or a wireless mouse with a USB receiver, try to re-insert the USB cable or receiver.
    • Update the driver: Make sure the mouse and graphics card drivers are up to date. You can check and update the driver through the device manager.
    • Adjust the mouse settings: Check the mouse settings in the control panel and make sure that the option to hide the cursor is not enabled.
    • Clear the Teams cache: User's image
    • Check for Teams updates: Make sure the Teams client is the latest version.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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