Hi @Lisa Thomas
According to your case description, you encountered the problem that the mouse cursor disappeared when joining a meeting using Microsoft Teams. Please follow the steps below to check:
- Reconnect the mouse: If you are using a wired mouse or a wireless mouse with a USB receiver, try to re-insert the USB cable or receiver.
- Update the driver: Make sure the mouse and graphics card drivers are up to date. You can check and update the driver through the device manager.
- Adjust the mouse settings: Check the mouse settings in the control panel and make sure that the option to hide the cursor is not enabled.
- Clear the Teams cache:
- Check for Teams updates: Make sure the Teams client is the latest version.
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