RDS error on windows 11

Question

[Window Title]

Remote Desktop Connection

[Content]

There was a problem connecting to the remote resource. Ask your network administrator for help.

[^] Hide details [OK]

[Expanded Information]

Error code: 0x3000008

Extended error code: 0x0

Answer 1

Hello,

To address the connection problem, we suggest starting with the general troubleshooting steps detailed in these official articles:

General Remote Desktop connection troubleshooting - Windows Server | Microsoft Learn

Troubleshoot Remote desktop disconnected errors - Windows Server | Microsoft Learn

If those basic steps do not resolve the issue, we will need more details about your setup:

1. Operating Systems: What are the versions of the operating systems on both the remote and host machines? Or are you launching a remoteapp instead of RDP to a another dvice?

2. Network Configuration: Are both devices on the same network? If not, are you using a VPN or port forwarding? Can you successfully ping the host machine from the remote location?

3. Recent Changes: Were there any changes made to the system or configuration just before the issue occurred?

Additionally, have you already attempted any troubleshooting? If so, could you please describe what you’ve tried?

Finally, it would be helpful to know if there are any error messages or issues recorded in the Event Log, specifically related to Remote Desktop Services. Remote Desktop Services Events (by Role Service) in Windows Server 2008 R2 | Microsoft Learn

Thank you for providing this information. It will assist us in diagnosing and resolving your connection problems.

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