Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Unable to Access Microsoft 365 Developer Subscription Account Due to 2FA and Lost Phone
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 91%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Eduardo Gallegos Altunar
0
Reputation points
Hello,
I am having trouble accessing my Microsoft 365 developer subscription account because I enabled two-factor authentication (2FA) and my phone was stolen. I cannot disable the 2FA without my phone, and I am unable to access my account.
Can someone please help me with the following issues?
How can I disable two-factor authentication without my phone?
Is there an alternative method to verify my identity and regain access to my account?
Thank you for your assistance.
Microsoft Security | Microsoft Authenticator
Sign in to answer