Microsoft Team Desktop

Question

My name is Imee, I tried to Microsoft team desktop however, my Mac Pro 2013 can't download it. I was charged $4.80. How can I get a refund?

Answer 1

@Imee Fajardo

For a refund, you typically have to contact the platform through which you made the purchase. Here’s how you can try to get a refund:

1. Microsoft Store:

• Go to the Microsoft Store website.
• Sign in with the Microsoft account you used to make the purchase.
• Navigate to your order history. - Find the purchase of Microsoft Teams.
• Select "Request a refund" or "Contact support about this purchase" and follow the instructions.

2. Apple Store (if purchased through there):

• Open the App Store on your Mac.
• Click on your name at the bottom of the sidebar.
• Click "View Information" at the top of the window.
• On the Account Information page, go to the "Purchase History" section and click "See All."
• Find the Microsoft Teams purchase and click "More" next to it.
• Click "Report a Problem" and follow the steps to request a refund.

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