4,154 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 60%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Was this issue fixed? I am having the same problem.
Can't add a connector to MS Teams
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 40%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOM%3C/text%3E%3C/svg%3E)
Oleksandr Melnyk
10
Reputation points
Problem:
We catch an error when we try to add a custom connector to the MS Teams channel.
It looks like the MS Teams can't load it from https://outlook.office.com/connectors/ConnectToO365Inline/Manage/New
Error:
RequestId: 00-0f1818dbff8b00d196ebac7383aef8a0-5cb1a64d85a99263-00
Server:
Date: 1/1/0001 12:00:00 AM
Environment:
Web App, Windows App, Mac App (Version 24193.1704.3003.3641)
Steps to reproduce:
- Create a new channel
- Go to the manage channel
- Edit connectors
- Find YouScan connector
- Try to add the connector
Expected behavior:
After adding the connector, a login form should appear.
Microsoft Teams | Development
Microsoft Teams | Microsoft Teams for business | Other
10,962 questions
{count} vote
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 78%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Prasad-MSFT 9,066 Reputation points Microsoft External Staff Moderator2024-08-08T08:42:52.3333333+00:00 O365 Connectors Substrate team is aware of this issue and there is an ICM raised to fix this. Once this is fixed, we will notify you in this thread. Thanks!
Additionally, could you please share your Tenant Id where the issue is happening?
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Oleksandr Melnyk 10 Reputation points
2024-08-08T08:54:06.7166667+00:00 Yes, sure.
TenantID: fcd1314-3d9b-4cb6-b111-1a160ee5ccfc -
Oleksandr Melnyk 10 Reputation points
2024-08-08T09:11:31.5066667+00:00 Yes, sure.**
TenantID**: 0fcd1314-3d9b-4cb6-b111-1a160ee5ccfc -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 67%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYT%3C/text%3E%3C/svg%3E)
Yaroslav Tykhonchuk 0 Reputation points2024-08-08T09:42:32.05+00:00 My colleague Oleksandr Melnyk who wrote the question above is banned for some reason, could you please unban him.
And the correct Id is the last one he wrote 0fcd1314-3d9b-4cb6-b111-1a160ee5ccfc
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Prasad-MSFT 9,066 Reputation points Microsoft External Staff Moderator
2024-08-08T13:05:57.1033333+00:00 Sorry Yaroslav Tykhonchuk, i don't have any access to unban. But i can see the comments added by Oleksandr Melnyk. May be for temporary issue of comment not showing
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Prasad-MSFT 9,066 Reputation points Microsoft External Staff Moderator
2024-08-09T13:29:31.32+00:00 According to latest update from engineering team, you can start using teams web to create Incoming Webhook & RSS connectors. However, the fix for Teams Desktop client is under investigation.
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Prasad-MSFT 9,066 Reputation points Microsoft External Staff Moderator
2024-08-09T13:29:39.4066667+00:00 According to latest update from engineering team, you can start using teams web to create Incoming Webhook & RSS connectors. However, the fix for Teams Desktop client is under investigation.
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Yaroslav Tykhonchuk 0 Reputation points
2024-08-13T12:11:09.6833333+00:00 Hello! Our custom YouScan connector (which belongs to the group ConnectToO365Inline) still doesn't work.
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Prasad-MSFT 9,066 Reputation points Microsoft External Staff Moderator
2024-10-07T12:30:53.1433333+00:00 According to latest update from engineering team, the bug has been fixed in both Teams web and desktop client. Thanks!
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2 answers
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Anonymous2024-08-09T01:10:27.24+00:00 Hi @Oleksandr Melnyk
Currently, users may not be able to create connectors in Microsoft Teams. This is a known issue in Teams recently.
As a temporary mitigation for users of the Microsoft Teams web client, affected users can do one of the following:
1.Clear cookies from https://outlook.office.com and logout of Teams, then close their browser and login to Teams again in a new window.
2.Login to Teams in an Incognito or private browser session. Incoming Webhook connector is working as of July 31, 2024, RSS connector is working as of August 6, 2024, and we'll share the repair timelines for other connectors once they become available.
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