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On premises archive data missing from user mailbox after online archive was enabled. Is there a way to recover old data. Litigation hold was enabled on the mailbox so ideally the data should not be lost.
Let me know if there is a way in which we can get the on-premises exchange archive data of the user's mailbox.
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Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
Any updates so far? If you have solved your problem, could you share with us? Maybe it will help more people with similar problems. Don't forget to mark it as answer, this will be easy for other community members to find the useful one.
It's been a while since the last update. Do you need more help from me? If so, please feel free to contact me.
In addition, if the following answer is helpful to you, you can mark it as an Answer, which will help the community. Thank you for your understanding.
Hi,
Welcome to the Microsoft Q&A forum!
Since litigation hold was enabled, deleted items are moved to the Recoverable Items folder. You can access this folder using tools like Outlook or the Exchange admin console. You can also recover deleted items from the Recoverable Items folder in their archive mailbox by using the Recover Deleted Items tool.
Please feel free to contact me for any updates. And if this helps, don't forget to mark it as an answer.
You can check the archive online mailbox with ediscovery or you can use a tool like MFCMAPI
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You can recover the archive data by simple ways-
Firstly, try to recover from backup of the Exchange Server. After that, you can check recoverable items folder if it is mistakenly deleted.
By using EMS to can check the missing data through ‘Search-Mailbox’ cmdlet.