Screen Flickering Issue When Opening Connected Device on Windows

Question

When I try to open a connected device from Windows, the screen keeps flickering, making it impossible to operate. Could you please advise on the cause and solution for this issue?

Answer 1

Hello

What device are you connecting to?

What operating system and hardware are you using?

 

Here are some solutions you can try:

Processor Compatibility: If you're using a device with an AMD processor, there might be compatibility issues with certain connected devices, such as a Wireless Display Adapter. This can cause the screen to flicker when there is no activity or when scrolling in applications like Excel.

Driver and BIOS Updates: Ensure that all drivers, including display drivers, and the device's BIOS are up to date. Outdated drivers or BIOS can often cause display issues.

Multiple Monitors: If you're using multiple monitors, there might be issues related to how Windows handles multiple displays. This can cause flickering or other display problems when switching between applications or using certain features.

Display Settings: Check your display settings, including resolution and refresh rate. Sometimes, incorrect settings can cause flickering. Make sure the settings are compatible with your connected device.

Hardware Issues: There could be a hardware issue with the connected device or the cables used to connect it. Try using different cables or connecting the device to another computer to see if the issue persists.

Answer 2

Hello

Do you have any other questions?

What is the current progress of the issue?

Thanks