Windows Update settings

Question

Windows 10 x64. Since the update release of two months ago I get the following error message:-

"Windows Update
Something went wrong. Try to open Settings later"

I tried different solutions on web pages but nothing seems to be working.

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Edition Windows 10 Pro

Version 22H2

Installed on ‎12/‎12/‎2019

OS build 19045.4651

Experience Windows Feature Experience Pack 1000.19060.1000.0

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I would appreciate any help.

Thanks.

Answer 1

Hello

Here are some steps you can try:

1.Running the update troubleshooter. Select Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update > Run the troubleshooter.

2.Manually downloading the updates from Microsoft Update Catalog.

3.Performing a clean boot. This is a way of starting Windows with only the essential services and programs, which can help eliminate any software conflicts that might interfere with the update process. Please refer to this link: How to perform a clean boot in Windows - Microsoft Support

4.Restarting the update services. You can do this by using the Services tool (services.msc) and stopping and starting the following services: Windows Update, Background Intelligent Transfer Service, and Cryptographic Services.

5.Check if there is enough disk space available on your system drive. If not, free up some space and try the update again.

6. Disable any third-party antivirus or firewall software temporarily and try the update again.

If none of these works, you need to check windowsupdate.log.

https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-logs

Best Regards,

Hania Lian

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Answer 2

Hello,

Please run Windows Update troubleshooter from Settings app > Update & security > Troubleshoot > Additional troubleshooters. See if it works.

If that doesn't work, try this:

Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Close Command Prompt and see if Windows Updates works then.

Let us know if this helps!