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It won’t let me cancel a pre order for an Xbox game it only says payment failed but won’t let me cancel it why

Alex Patterson 0 Reputation points
2024-08-12T04:22:42.6533333+00:00

hi I need help I need some assistance mendndndndnddnn

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  1. AmaranS 7,270 Reputation points Microsoft External Staff
    2024-08-12T04:28:11.0966667+00:00

    Hi Alex Patterson,

    Something here might help. https://support.xbox.com/en-US/help/subscriptions-billing/manage-subscriptions/cancel-recurring-billing-or-subscription

    XBox is not currently supported here on QnA. They're actively answering question in dedicated forums here. https://answers.microsoft.com/en-us/xbox/forum

    --please don't forget to Accept as answer if the reply is helpful--

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