admin is automatically logoff while editing page

Question

I'm facing an issue while I'm going to edit a page in edit mode it is automatically logoff from admin user .

using sharepoint 2019 on prim

how to solve this issue ?

Answer 1

Hi @Wael ElKadi ,

Welcome to Q&A forum!

It sounds frustrating. Please try the follow steps to troubleshooting this issue:

1. Clear Browser Cache:

Sometimes, cached data can cause unexpected behavior. Clear your browser cache and cookies, then try again.

2. Check for Updates:

Ensure that your SharePoint 2019 server is up-to-date with the latest patches and updates. Missing updates can sometimes cause issues.

3. Run SharePoint Configuration Wizard:

Running the SharePoint Product Configuration Wizard can help resolve various issues. Make sure to run it on all servers in your farm.

4. Review Event Logs:

Check the event logs on your SharePoint server for any errors or warnings that might give more insight into why the logoff is happening.

5. Browser Compatibility:

Try using a different browser to see if the issue persists. Some browsers might handle SharePoint differently.

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