Restore deleted files or folders in SharePoint

Question

Hello

Please i need your help on this issue.

One Sharepoint Site was updated on the 8th August and the majority of files were deleted (folder structure remains). It seems there was a OneDrive Sync with my account which caused the folder structure to remain, but all files to be deleted in specific folders.

The files are not available in the recycling bin. I have tried to restore the library to Wednesday 7th August for this SharePoint, but there is no option available under the SharePoint settings.

Answer 1

Please follow below tips to troubleshoot the issue.

1.Only site admin can start a restore for document library. Make sure you use site admin account to access the document library.

2.Go to Site contents -> Recycle bin -> Check whether deleted files are in the recycle bin.

3.If deleted files are not in the recycle bin, go to the Second-stage recycle bin, check whether deleted files are in the Second-stage recycle bin.

4.When you use the modern SharePoint experience, you can directly to the Restore this Library page by going to: https://tenant.sharepoint.com/sites/sitename/libraryname/Forms/AllItems.aspx?p=18

Note: Deleted files can’t be restored after they’ve been removed from the Second-stage recycle bin—either by manual delete or by emptying the recycle bin.

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