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Trouble while verifying my account
Error Code: 500121
Request Id: 8253cef5-61ac-47d9-a165-6f956c295c00
Correlation Id: 2b6458b5-ea39-420c-975c-36de6f1f6a78
Timestamp: 2020-12-04T05:46:40Z
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
I am having this same problem. My admin has already reset my password and MFA in Azure Active Directory. I am still getting a third prompt for Authenticator, but I still don't have my old phone.
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I just logged in last week but i change my phone so it showing error to my new phone when i tired to log in