[Bug Report] New Teams "Update" button Never Disappears & Quits Unexpectedly in WinSrv2022

Question

We are currently having the following issues in our RDS environment.

OS: Windows Server 2022

At the time of writing, the version is 24193.1805.3040.8975

Issue1: New Teams has the up-to-date version, but the "Update" button still shows up on the title bar. Clicking it will close Teams, and Teams never restarts itself. Manually starting Teams, and the "Update" button will show up again. Issue2: Occasionally New Teams quits unexpectedly without doing anything.

Issue2: Occasionally New Teams quits unexpectedly without doing anything.

Others have also reported the issues here: New Teams on terminal servers - Microsoft Community Hub
This post has been referred from: https://answers.microsoft.com/en-us/msteams/forum/all/update-button-never-disappears-quits-unexpectedly/e6801b21-2191-45c5-994e-8fe737545adb

Answer 1

I have the same issue, after clicking update it closes Teams but never starts automatically and after starting manually it fails the update process everytime with same error.

2024-09-05T15:32:45.669172+01:00 0x000004a0 <INFO> EcsSettings: Full build path /BuildSettings/WebView2Canary/x64/latestVersion

2024-09-05T15:32:45.675172+01:00 0x000004a0 <INFO> EcsFetchCompletion: Ecs settings are already up to date

2024-09-05T15:32:45.693169+01:00 0x000004a0 <INFO> UpdaterMain: Wait for ECS check result:0

2024-09-05T15:32:45.693169+01:00 0x000004a0 <ERR> UpdaterMain: Aborting update - Another running updater process instance detected

2024-09-05T15:32:46.724195+01:00 0x000004a0 <INFO> TelemetryService: Telemetry service stopped