Only sender got the teams status shown, the rest receivers doesn't even have the status bubble.

Cindy L 5

checked the register editor, the related key value is correct;

have checked in new outlook, the teams status is correct, everyone got the status;

now we've got 3 users reporting this issue.

Please share any idea on this issue. Thanks.

Cindy L 5 Reputation points

2024-08-15T03:27:10.7133333+00:00

Here's the second screenshot for you to better get the issue:
ChristyZhang-MSFT 22,951 Reputation points Microsoft Vendor

2024-08-30T09:22:12.95+00:00

Hi @Cindy L ,

Just checking in to see if above information was helpful. If it is useful, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum.

1 answer

ChristyZhang-MSFT 22,951 Reputation points Microsoft Vendor

2024-08-14T07:54:04.0266667+00:00

Hi @Cindy L ,

Welcome to our forum!

now we've got 3 users reporting this issue.

Whose status exactly isn't showing up in New Outlook? Is it an external user?

If so, as i know, it's a known issue as mentioned in this official article:

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Please sign in to rate this answer.
Cindy L 5 Reputation points

2024-08-15T02:29:17.4166667+00:00

Thank you for your reply.

1.This issue doesn't persist in new Outlook.

2.All the users are internal users, the issue is there's no status bubble for receiver, please see the screenshots:

The first one is the correct status, you can see the issue in second one:

Here's what I've tried to resolve it, but none of it works:

Hope you can share any clue to solve it. Thank you.

ChristyZhang-MSFT 22,951 Reputation points Microsoft Vendor

2024-08-15T08:11:10.6866667+00:00

Hi @Cindy L ,

Looks like your case is related to this accident issue:

If you the administrator of your organization, you can check the status of the issue: Service health - Microsoft 365 admin center.

ChristyZhang-MSFT 22,951 Reputation points Microsoft Vendor

2024-08-16T08:04:06.1733333+00:00

Hi @Cindy L ,

Just checking in to see if above information was helpful. If it is useful, would you mind marking the helpful post as an answer? Which would benefit others who also has similar issues in forum.
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

Share via

Only sender got the teams status shown, the rest receivers doesn't even have the status bubble.

1 answer

Your answer