Does anyone know what would trigger this application error (10) on a windows server 2016? Trying to replicate the issue during troubleshooting process.

Richard Williams 1 Reputation point
2020-12-04T19:27:43.257+00:00

Log Name: Application
Source: Microsoft-Windows-AppModel-State
Date: 12/4/2020 6:29:56 AM
Event ID: 10
Task Category: None
Level: Error
Keywords:
User: domain \ username removed
Computer: SERVERNAME.DOMAIN removed
Description:
Failure to load the application settings for package microsoft.windows.authhost.sso_8wekyb3d8bbwe. Error Code: 3
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-AppModel-State" Guid="{BFF15E13-81BF-45EE-8B16-7CFEAD00DA86}" />
<EventID>10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2020-12-04T14:29:56.229960600Z" />
<EventRecordID>39688</EventRecordID>
<Correlation />
<Execution ProcessID="11176" ThreadID="7452" />
<Channel>Application</Channel>
<Computer>SCRBAGSUSTIS003.CRB.APMOLLER.NET</Computer>
<Security UserID="S-1-5-21-1547161642-1214440339-682003330-2924578" />
</System>
<EventData>
<Data Name="ErrorString">microsoft.windows.authhost.sso_8wekyb3d8bbwe</Data>
<Data Name="Error">3</Data>
</EventData>
</Event>

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management, data storage, applications, and communications.
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2 answers

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  1. Dave Patrick 341.4K Reputation points MVP
    2020-12-04T19:37:29.04+00:00

    Something here might help.
    https://learn.microsoft.com/en-us/troubleshoot/windows-client/shell-experience/microsoft-store-apps-fail-to-start

    --please don't forget to Accept as answer if the reply is helpful--

  2. Jenny Yan-MSFT 9,216 Reputation points
    2020-12-08T08:04:36.207+00:00

    Hi,
    Is there any update after checking following link which guided on Microsoft Store Apps fail to start if default registry or file permissions modified?
    https://learn.microsoft.com/en-us/troubleshoot/windows-client/shell-experience/microsoft-store-apps-fail-to-start

    Please also share more details like the OS version and the phenomenon of the problem? It will be appreciated if any screenshots or error message could be provided more than event log.

    ----------

    Hope this helps and please help to accept as Answer if the response is useful.

    Thanks,
    Jenny