0x80004005 error during Windows 10 Update

YueYue Qi 11 Reputation points

I have trouble installing Windows 10 Update version 2004 and 20H2 updates. They both gave me this 0x80004005 error.

I have tried the following fixes,

  • Run sfc /scannow.
  • Delete system32/SoftwareDistribution folder and force a redownload of update files.
  • Run Trouble Shooter in Windows Update.
  • Use the update tool, Windows10Upgrade9252.exe
  • Verified that my Win10 is correctly activated.

None of the above solves my problem.

What is my best bet to fix this issue?

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,774 questions
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7 answers

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  1. TekkieBoy 106 Reputation points


    Error code 0x80004005 means E_Fail - Unspecified error.
    Can you share your Update log files to analyze the failure?

    Open the Windows Explorer, navigate to C:\Windows\logs and then copy and paste the CBS folder to your desktop.
    Then zip and upload it on wetransfer.com and share the link here please.

    Friendly greetings
    Sorry for any mistakes. English is not my native language

    0 comments No comments

  2. Kapil Arya 7,766 Reputation points MVP


    When you run Windows Update troubleshooter, did it reported any issue which it couldn't fix?

    0 comments No comments

  3. John P 21 Reputation points

    I have the same error. Would appreciate some help. Logs uploaded here: https://we.tl/t-qLSCiycfq1

    0 comments No comments

  4. M B 1 Reputation point

    I have this same issue. I've gone through all the troubleshooting steps, fixed everything, tried manually updating, etc.

    Logs are here: https://we.tl/t-emrDBrmwY5

    0 comments No comments

  5. Rune Uthaug Rasmussen 1 Reputation point

    What version are you upgrading from?
    I had a lot of computers still on build 1607 and the solution turned out to be to upgrade to 1709 first and then to 20H2 og 21H1.