I cannot change the System message for my Chat playground in Azure OpenAI

Question

I cannot change the System message for my Chat playground in Azure OpenAI

Ross Bailey 20

I should b User's image

I should be able to place my cursor here. What am I missing?

Ross Bailey 20 Reputation points

2024-08-16T15:34:47.9533333+00:00

It turned out to be my access level. When I followed your suggestion and had our admin add the permission you suggested, it worked great. Thank you so much!!
MS 0 Reputation points

2024-08-16T17:05:38.1566667+00:00

Today morning, it was working fine. Now it isn't.

If i switch to old OAI studio layout, it's working. Switching back to new, it isn't. Tried 3 browsers+ incognito modes, behaviour is the same. Seems like OAI studio bug.
navba-MSFT 27,550 Reputation points Microsoft Employee Moderator

2024-08-19T03:15:49.24+00:00

@Ross Bailey I am glad the below suggestions helped. For the below answer, Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.
navba-MSFT 27,550 Reputation points Microsoft Employee Moderator

2024-08-19T03:16:16.54+00:00

@MS Please follow all the suggested steps in my below comment and that should help.

Accepted answer

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Ross Bailey 20 Reputation points

2024-08-16T15:34:47.9533333+00:00

It turned out to be my access level. When I followed your suggestion and had our admin add the permission you suggested, it worked great. Thank you so much!!
MS 0 Reputation points

2024-08-16T17:05:38.1566667+00:00

Today morning, it was working fine. Now it isn't.

If i switch to old OAI studio layout, it's working. Switching back to new, it isn't. Tried 3 browsers+ incognito modes, behaviour is the same. Seems like OAI studio bug.
navba-MSFT 27,550 Reputation points Microsoft Employee Moderator

2024-08-19T03:15:49.24+00:00

@Ross Bailey I am glad the below suggestions helped. For the below answer, Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.
navba-MSFT 27,550 Reputation points Microsoft Employee Moderator

2024-08-19T03:16:16.54+00:00

@MS Please follow all the suggested steps in my below comment and that should help.

Answer 1

@Ross Bailey Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

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Please follow the below steps:

Plan 1:

Please check if you can update the System message using Azure Open AI Studio instead of AI Studio.

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Plan 2:

Please clear the browser cache and cookies and test again.

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Plan 3:

Please ensure that your account have the Cognitive Services Contributor RBAC role permissions added to the Azure Open AI Resource from Azure portal--> Azure Open AI Resource --> Access Control IAM.

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Plan 4:

Please click on the F12 button, navigate to the console tab and check if any errors while trying to place cursor on system message.

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Plan 5:

Try from a different browser and check.

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Plan 6:

If none of the above plans helps, please collect the browser HAR traces while reproducing the issue and share the traces with me.

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Hope this helps. If you have any follow-up questions, please let me know. I would be happy to help.

Ross Bailey 20 Reputation points

2024-08-19T11:32:01.6266667+00:00

Having our admin add the Cognitive Services Contributor RBAC role permissions worked, thank you.

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I cannot change the System message for my Chat playground in Azure OpenAI

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