Windows 10 Forced Restarts (not Update related)

Question

Hi,

I have a new laptop with Windows 10 Pro installed. The issue is that Windows is forcing reboots a couple of times a week, whilst I'm working, and doesn't even give me options to delays or postpone the reboot. Additionally these reboots are not related to Updates.

I reboot nightly
When updates are ready to be installed I install them immediately
Windows are saying that some settings are managed by Group Policy - yet this is a personal, not company laptop
If when the 10-minute reboot warning appears (see below) I manually reboot the machine, Windows will still reboot it again at the 10 minute mark
I've just had a forced reboot this morning (6th December), but as you can see from the Update History, no updates were installed, so this is not update related.

Why is this happening?

Thanks
Martin

Answer 1

@Martin Curmi
Hi,

You could open up Event Viewer, go to Windows Logs --> System
On the right click Filter
Filter by EventID 1074, then check the event that relates to when the PC shut down. It should tell you what requested the shutdown

Also, you can try some additional steps to see if it helps.
perform a clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

Hope above information can help you.

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Answer 2

Create a new user account with the same privileges and recheck the issue.

Answer 3

Just happened again this morning....

Nothing captured in Windows Logs\System

But in Windows Logs\Application I can see that Windows RestartManager triggered the restart, but what triggered that??