I am getting 500 Internal server error

Question

Anonymous

Hi, I am getting 500 internal server error when I try to use Azure OpenAI.

Is there a maintenance going on?

Irwin 20 Reputation points

2024-08-16T14:30:35.4366667+00:00

Observing the same, at least in eastus2. We migrated to deployments in other regions for now.
Anonymous

2024-08-16T14:31:18.8433333+00:00

Same issue for me. From East US 2
Irwin 20 Reputation points

2024-08-16T14:31:41.1766667+00:00

[deleted]
VasaviLankipalle-MSFT 18,726 Reputation points Moderator

2024-08-20T15:41:48.1566667+00:00

@Lee, Ada Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

Answer accepted by question author

0 additional answers

Irwin 20 Reputation points

2024-08-16T14:30:35.4366667+00:00

Observing the same, at least in eastus2. We migrated to deployments in other regions for now.
Anonymous

2024-08-16T14:31:18.8433333+00:00

Same issue for me. From East US 2
Irwin 20 Reputation points

2024-08-16T14:31:41.1766667+00:00

[deleted]
VasaviLankipalle-MSFT 18,726 Reputation points Moderator

2024-08-20T15:41:48.1566667+00:00

@Lee, Ada Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

Answer 1

VasaviLankipalle-MSFT 18,726 Moderator

Hello @Lee, Ada , Sikder Tahsin Al Amin thanks for using Microsoft Q&A Platform.

The product team has mitigated this issue immediately. Please try again and let us know if you are still facing this error.

Thank you for your time and patience throughout this issue.

I hope this helps.

Regards,

Vasavi

-Please kindly accept the answer and vote 'yes' if you feel helpful to support the community, thanks.

Irwin 20 Reputation points

2024-08-16T18:56:36.4566667+00:00

Hi, where can we monitor the status of the service and/or get notifications for when there are issues?
VasaviLankipalle-MSFT 18,726 Reputation points Moderator

2024-08-16T18:59:00.54+00:00

Hello @Lee, Ada , you check Azure Service Health in the Azure portal.
VasaviLankipalle-MSFT 18,726 Reputation points Moderator

2024-08-16T19:18:59.0666667+00:00

@Lee, Ada , Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.