I am getting 500 Internal server error

Lee, Ada 30

Hi, I am getting 500 internal server error when I try to use Azure OpenAI.

Is there a maintenance going on?

Irwin 20 Reputation points

2024-08-16T14:30:35.4366667+00:00

Observing the same, at least in eastus2. We migrated to deployments in other regions for now.
Sikder Tahsin Al Amin 155 Reputation points

2024-08-16T14:31:18.8433333+00:00

Same issue for me. From East US 2
Irwin 20 Reputation points

2024-08-16T14:31:41.1766667+00:00

[deleted]
VasaviLankipalle-MSFT 17,011 Reputation points

2024-08-20T15:41:48.1566667+00:00

@Lee, Ada Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

Accepted answer

VasaviLankipalle-MSFT 17,011 Reputation points

2024-08-16T18:28:13.9833333+00:00

Hello @Lee, Ada , Sikder Tahsin Al Amin thanks for using Microsoft Q&A Platform.

The product team has mitigated this issue immediately. Please try again and let us know if you are still facing this error.

Thank you for your time and patience throughout this issue.

I hope this helps.

Regards,

Vasavi

-Please kindly accept the answer and vote 'yes' if you feel helpful to support the community, thanks.
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2 people found this answer helpful.
Irwin 20 Reputation points

2024-08-16T18:56:36.4566667+00:00

Hi, where can we monitor the status of the service and/or get notifications for when there are issues?

VasaviLankipalle-MSFT 17,011 Reputation points

2024-08-16T18:59:00.54+00:00

Hello @Lee, Ada , you check Azure Service Health in the Azure portal.

VasaviLankipalle-MSFT 17,011 Reputation points

2024-08-16T19:18:59.0666667+00:00

@Lee, Ada , Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.
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