905 questions
Hi @Castorix31 and @MotoX80
These 500 errors should now be resolved, please let me know if you are still experiencing issues.
Thanks,
Allie.
Many "Error 500" for 2 days
Castorix31
90,686
Reputation points
Hello,
For about 2 days, when I'm connected,
I cannot access many threads, with Error 500 :
A server-side error occurred
Please clear your browser cookies and try again.
like
while I can access others like :
(I cleared all cookies but nothing changed, even tested with other browsers than MS Edge)
Community Center | Discuss the Q&A site | Get started on Q&A
{count} votes
-
TP 125.9K Reputation points Volunteer Moderator2024-08-17T09:03:06.8433333+00:00 Hi,
I've been seeing 500 errors in certain cases on question list pages, but not for individual questions as you are describing. Which datacenter are you connecting to most of the time? Perhaps there is an issue with the instances running in your datacenter that is different than what is happening with mine.
You can see your datacenter in developer tools, Network tab, refresh page, click on the request for url of the page you are on (this will show another docked area with tabs), next click on Headers tab, finally scroll down under Respond headers until you see X-Datacenter:
-TP
-
Castorix31 90,686 Reputation points
2024-08-17T09:44:25.6533333+00:00 There is
x-datacenter: East US
(I connect from France, near Paris)
-
TP 125.9K Reputation points Volunteer Moderator
2024-08-17T09:54:18.64+00:00 Okay, that's same datacenter I'm connected to now. I was seeing the 500 errors up until, about 2 hours ago, then it cleared up. My guess is they restarted or fixed something because I didn't change anything on my end
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 8%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Castorix3193 45 Reputation points2024-08-17T10:42:58.42+00:00 I cannot even access this thread now : I get "Sign in to comment", although I'm connected...
I had to create this account to answer...
-
MotoX80 36,401 Reputation points2024-08-21T22:19:56.92+00:00 Test comment. I see that @allie has posted an answer, but is not being displayed.
Sign in to comment
Accepted answer
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 16%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Allie 230 Reputation points Microsoft Employee Admin2024-08-22T18:05:09.1033333+00:00 -
Castorix31 90,686 Reputation points
2024-08-22T21:20:54.35+00:00 It is OK for me about 500 Errors (none today and I could add answers/comments in random threads that I could not open before with my main account)
-
Allie 230 Reputation points Microsoft Employee Admin
2024-08-22T21:22:40.4833333+00:00 Glad to hear this is resolved for you!
Sign in to comment -
1 additional answer
Sort by: Most helpful
-
Allie 230 Reputation points Microsoft Employee Admin
2024-08-21T21:11:02.7066667+00:00 Thank you for raising these issues. The platform team is actively investigating and working on a fix. I will respond back as soon as I have more information.
-
Castorix31 90,686 Reputation points
2024-08-22T08:56:15.81+00:00 Thanks, it seems better this morning : I can access threads where I got Error 500 with this account, although there is still a difference :
With this account (Castorix31), it takes about 10 seconds to open the threads (like the one I quoted : https://learn.microsoft.com/en-us/answers/questions/1878482/why-my-questions-is-deleted-for-a-violation-of-our)
but with no connection or with my new Castorix3193 account, it opens immediately
-
Castorix31 90,686 Reputation points
2024-08-22T08:59:13.5+00:00 And as @MotoX80 commented, comments/answers still don't appear or appear later
Sign in to comment -